Once you have made contact for support by phone or email, Signalysis may be able to utilize the TeamViewer application to support your needs online. You can use the Signalysis TeamViewer Quick Support module here.
At this point you will be redirected to the TeamViewer site where it will download the Signalysis Quick Support Module.
If you’re using Chrome, click the download in the bottom left-hand corner and the quick support module will run.
If you’re using Firefox, a dialog box will appear. Click “save file”. Then, in the top right-hand corner, click the downloads button which is the down arrow. From there, select the Teamviewer Quick Support Module and it will run.
If you are using Internet Explorer, a bar will appear at the bottom. Click “run” and the Teamviewer Quick Support Module will start.
Once the Quick Support Module is running, enter your name, or the line you’re working on, and write a brief description of the issue you are having.
Signalysis supports all solutions we deliver. Typically, we will be available to take your call and respond immediately. If you are contacting us after hours or weekends, please complete the form below with the general issue you are experiencing, and we will return the contact as soon as possible.
Maintenance, Enhancement & Support (ME&S) agreements are included for one year with every system we deliver. Renewals and extensions are available. We are here to help!
1-513-528-6164
1-888-811-6164
Some of the most common issues are resolved by viewing our knowledge base
